National meetings

2021 Choosing Wisely Australia National Meeting - Virtual event - 19 May

24 Feb 2021 | by Choosing Wisely Australia

With the theme Empowering consumers to choose wisely, this year’s National Meeting offered a platform for Choosing Wisely members and supporters, consumer advocates, health services and other healthcare influencers to engage in discussions, presentations and workshops about empowering consumers and supporting health professionals to be champions for changing the conversations in our health system so that people only receive care that is evidence-based and truly needed.


The National Meeting followed the National Medicines Symposium (NMS) 2021 on Tuesday 18 May, with the theme Evaluating quality use of medicines: How do we know if we're making a difference?

Program

The 2021 Choosing Wisely Australia National Meeting took place on Wednesday 19 May from 9.30am - 4.00pm AEST.

The Meeting Program is available on the Event outline tab.

Abstracts

Abstracts are available to view.

Master of Ceremonies

Hamish Macdonald

Mr Hamish Macdonald

Hamish Macdonald comes from Jindabyne in country NSW. He began his media career in regional radio and television before embarking on an international broadcasting career, first with UK's Channel 4 News, then Al-Jazeera English, before joining America’s ABC as International Affairs Correspondent.

In Australia, Hamish is the host of Q+A on ABC TV. In addition, he regularly reports for Foreign Correspondent and appears on The Project on Network Ten. He has won a Walkley award for current affairs journalism and was named Young Journalist of the Year by Britain's Royal Television Society in 2008. In 2016 he was awarded a Nieman Fellowship at Harvard University; he now sits on the Walkley’s Judging Board.

Hamish has covered conflicts in Afghanistan, Iraq, Libya and Ukraine, the nuclear disaster in Japan, uprisings in Hong Kong and Egypt, the London bombings, and the rise of ISIS. He recently hosted the ABC’s coverage of Australia’s bushfire crisis on location in the affected areas.

Speakers

Tara Mongomery

Ms Tara Montgomery

Tara Montgomery is founder of Civic Health Partners, an independent consulting practice that works with purpose-driven health organizations to bring consumer and citizen perspectives to conversations about culture change and improve their public engagement strategies. She helps health and health technology leaders around the world to reflect on the intersection of empathy and evidence, coaching them through the development of ethical approaches to build public trust. She is currently researching the role of trust in the US leadership response to COVID-19.

Tara previously led Health Impact at the US nonprofit publishing and advocacy organization Consumer Reports, where she developed strategies for protecting the health, safety, privacy, and pocketbooks of consumers, and advocated for increasing the transparency and accountability of corporate and government entities. She also launched the US consumer campaign for Choosing Wisely in partnership with the ABIM Foundation.

Tara is an Adjunct Lecturer in Health Communication at Tufts University School of Medicine. She is a regular speaker at influential forums on consumer insights, health tech, ethics, and communications. Her work has appeared in JAMA, BMJ Opinion, and the AMA Journal of Ethics podcast. She has served as Co-chair of the Ethics and Compliance Advisory Board for PatientsLikeMe and as a member of the Scientific Board of the Preventing Overdiagnosis collaboration. She is currently a public member on the Board of Directors of the American Board of Medical Specialties, where she also serves on the Ethics and Professionalism Committee.

Alex Broom

Prof Alex Broom

Alex Broom is Professor of Sociology at the School of Social and Political Sciences, The University of Sydney. He is recognised as an international leader in sociology, with a specific interest in health. This has included a focus on the social, cultural and political dimensions of cancer and palliative care, and more recently, infectious diseases.

His work takes a person-centred approach, qualitatively exploring the complex intersections of individual experience and social/political context. He leads a team of social science researchers at The University of Sydney, and his recent books include Dying: A Social Perspective on the End of Life (Routledge, 2015), Bodies and Suffering: Emotions and Relations of Care  (Routledge 2017, with Ana Dragojlovic), and, Survivorship: A Sociology of Cancer in Everyday Life (Routledge, 2021 with Katie Kenny).

He works on translational research with a wide range of clinical researchers, policy makers and end-user organisations, with a focus on how to utilise novel social science understandings to bring about change, where needed, for those governing, providing and receiving care across a range of settings and contexts (e.g. Journal of Antimicrobial Chemotherapy, 2019; American Journal of Infection Control, 2018; Journal of Hospital Infection, 2018; BMJ Global Health, 2020; Clinical Cancer Research, 2020).

Kirsten Mc Caffery headshot

Prof Kirsten McCaffery

Professor Kirsten McCaffery, BSc Hons Psych, PhD Psych, FAHMS is a Principal Research Fellow at the Sydney School of Public Health, the University of Sydney and currently holds an NHMRC Principal Research Fellowship. She has a national and international reputation in shared decision making, health literacy and the assessment of psychosocial outcomes, and has had four successive NHMRC fellowships. She is Director of Research at the Sydney School of Public Health and Director of the Sydney Health Literacy Lab, a group of over 20 researchers and students at the School of Public Health. She is co-founder of Wiser Healthcare – a research collaboration of over 100 researchers across four Australian institutions (Universities of Sydney, Bond, Wollongong and Monash) and Node Leader of the Charles Perkins Centre, Health Literacy Node. Her research focuses on psychosocial aspects of overdiagnosis and overtesting, health communication among disadvantaged populations and behaviour change research. Since April 2020 she has expanded her work to include infectious disease, COVID-19 health communication particularly for low health literacy and culturally and linguistically diverse populations. Her work uses quantitative methods such as randomised trials and experimental studies as well as qualitative research. Professor McCaffery has received over AU$42 million in competitive research funding since 2000 and has over 295 publications including papers published in the highest ranked general medical journals including Lancet, BMJ, JAMA and MJA.

IMG 1445

Professor Julie Leask

Julie Leask is professor in the Susan Wakil School of Nursing and Midwifery, Faculty of Medicine and Health, University of Sydney and visiting professorial fellow at the National Centre for Immunisation Research and Surveillance. Her research focuses on behavioural science in public health, specifically vaccination uptake, programs and policy. She has a range of advisory roles with WHO: as chair of the working group on Measuring Behavioural and Social Drivers of Vaccination; member of the Immunization and Vaccines related Implementation Research advisory committee; the South East Asia Regional Immunization Technical Advisory Group; and previously, the Tailoring Immunization Programme Advisory Group of Experts for the WHO European Office. She is member of the Expert Advisory Group for Australia’s Regional (COVID-19) Vaccine Access and Health Security Initiative. She was winner of the Australian Financial Review 100 Women of Influence in 2019.

Steve Morris

Adj A/Prof Steve Morris

Steve has worked in numerous clinical and leadership roles in the health sector, spanning pharmacy practice, community and hospitals, primary care, industry and NGOs.

Before joining NPS MedicineWise, Steve was accountable for the delivery of statewide pharmacy services to the public sector in South Australia, holding dual roles as Executive Director SA Pharmacy, and Chief Pharmacist for SA Health. Originally from the UK, Steve was deputy chief executive of the National Prescribing Centre.

He is passionate about quality use of medicines and the implementation of evidence-based practice, including the use of data and electronic health systems to support best health outcomes for people. Steve holds an MBA and MSc in Health.

Jeffrey braithwaite social portrait 2018

Prof Jeffrey Braithwaite

Professor Jeffrey Braithwaite, BA, MIR (Hons), MBA, DipLR, PhD, FIML, FCHSM, FFPHRCP (UK), FAcSS (UK), Hon FRACMA, FAHMS is Founding Director of the Australian Institute of Health Innovation, Director of the Centre for Healthcare Resilience and Implementation Science, and Professor of Health Systems Research, Faculty of Medicine and Health Sciences, Macquarie University, Sydney, Australia. He has appointments at six other universities internationally, and he is a board member and President of the International Society for Quality in Health Care (ISQua) and consultant to the World Health Organization (WHO). His research examines the changing nature of health systems, which has attracted funding of more than AUD $145 million. He is particularly interested in health care as a complex adaptive system and applying complexity science to health care problems.

Professor Braithwaite has contributed over 640 refereed publications and has presented at international and national conferences on more than 1,020 occasions, including over 110 keynote addresses. His research appears in journals such as The BMJ, JAMA, The Lancet, Social Science & Medicine, BMJ Quality & Safety, and the International Journal for Quality in Health Care. He has received over 50 different national and international awards for his teaching and research.

Leanne Wells 150sq

Ms Leanne Wells

Leanne has held executive positions in federal government and non-government organisations. Leanne is the Chief Executive Officer of the Consumers Health Forum of Australia and previously served as CEO of national peak and local service delivery organisations in the primary care sector.

She is a health advocate and service executive with over thirty years’ experience in health and social policy, program and service development. Leanne has broad governance experience and is currently Board Director of Coordinare (South East New South Wales’ Primary Health Network), the Ozhelp Foundation, and the Australian Pharmacy Council, Independent Chair of Coordinare’s Community Advisory Committee and Chair of the ACSQHC’s Patient Advisory Group.

She has several advisory appointments including the Commonwealth’s Primary Health Care Advisory Group, the National Preventative Strategy Advisory Committee and the OECD PaRIS Patient Advisory Panel. Leanne has tertiary qualifications in communications and business. She is a member of both the Australian Institute of Company Directors and the Australian Institute of Management.

Linda Beaver

Ms Linda Beaver

My career as a health consumer advocate has evolved over a lifetime of work in the health industry. I am a health consumer but have been a clinician, an educator, a manager of health education departments, a developer of continuing professional development resources and examiner in the health sector.

Professionally, my experience is across the public and private sector, university and vocational fields, embracing regional, rural and remote communities as well as the busy city environment of Sydney.

As a person who has been active in the health industry all my professional life, I can now look at the impact it has on the day to day realities of patient, or more generally, health consumer interaction. My studies, my work, my volunteering roles have all influenced the way in which I look at the changes in the health sector, particularly, in the rural and remote communities.

A significant moment in my current career path, occurred while listening to a day of presentations at a health consumer engagement forum. As I listened to all the talk about health literacy and person-centred care, I realised that nobody had told the consumer. This is now my mission. I am empowering health consumers and supporting improved respect and communication strategies for all who must engage with the health industry.

Bauke Hovinga Headshot

Dr Bauke Hovinga

Dr Bauke Hovinga (MD, FACEM), is the Associate Clinical Director of the Mackay Base Hospital Emergency Department, Mackay Hospital and Health Service (MHHS). Bauke has practiced medicine in hospitals and Emergency Departments across Australia, developing a keen interest in the prevention of low value care and the promotion of the right patient, right test, right time ethos. Alongside his Mackay FACEM and Assoc. Clinical Director duties, Bauke serves as a Medical Retrieval Consultant for CareFlight in the remote Northern Territory and as Major (Medical Officer) in the 3rd Health support Battalion of the Australian Army – a role for which he was deployed to Iraq as part of the task group Taji VIII in 2019. Bauke has worked closely with the MHHS Institute of Research and Innovation, taking on the role of Choosing Wisely Clinical Lead and leading the charge on the floor as MHHS became a Choosing Wisely Champion Health Service. Bauke has been instrumental in the progress of Choosing Wisely projects locally and has a passion for the education and advocacy of the movement amongst his peers and junior clinicians.

CW

Dr Coralie Wales

Dr Coralie Wales leads consumers through co-design methodologies to co-produce systems that are inclusive, collectively intelligent and highly functional. She facilitates large diverse groups towards consensus on important issues, for inclusive decision making. She facilitates Citizen Juries which deliberate on important issues in the national discourse. Her PhD examined the experiences of clinicians providing treatment with people in chronic pain, highlighting the importance of the relationship in the encounter and the potential for clinician burnout when there is a collision between practitioner and system values. She formed Chronic Pain Australia, “the Voice” for people living with chronic pain, in 2006, remaining until 2018 as its voluntary president and facilitator of the annual National Pain Week across Australia. Her work for NSW Health from 2010 to 2014 in a rural setting explored mHealth and telehealth technologies with people living with cancer, and older people living with chronic disease. In her current role since 2014 she has co-designed with Western Sydney community members a system of partnership with the public health system. Relationships of trust, openness and knowledge enable the Community and Consumer Partnerships program in Western Sydney to thrive.

Headshot

Dr Danielle Muscat

Dr Danielle Muscat, B.Psych. [Hons Class 1], PhD, FHEA, is a founding member and Westmead Lead of the Sydney Health Literacy Lab. She currently holds a highly-competitive Westmead Fellowship (Early Career Researcher) funded by Western Sydney Local Health District (WSLHD). Dr Muscat’s PhD research involved the development and evaluation of the world’s first combined health literacy and shared decision-making training program for adults with lower literacy, implemented across TAFE NSW. Since 2018, Dr Muscat has been instrumental in establishing the WSLHD Health Literacy Hub (a locality-based research, development and capacity-building hub including >1000 WSLHD staff) and leading a program of research in Western Sydney. Dr Muscat’s strong international profile in health literacy is demonstrated by her appointment in 2019 as an Advisor on Health Literacy to the World Health Organization.

David Farlow Headshot

Dr David Farlow

Dr David Farlow is the Executive Director of Research & Innovation for Mackay Hospital and Health Service and Associate Professor/Clinical Dean James Cook University Clinical School Mackay. David first arrived in the Mackay HHS in 1984 with a passion for rural and remote medicine. He was a rural generalist for 25 years with credentialing in procedural Obstetrics, Anaesthetics and Surgery. He was also the Medical Superintendent and Executive Officer of the Whitsunday Health Service. David then moved to the role of Executive Director Clinical Services for Mackay Hospital and Health Service from 2007-2015. He then moved into a joint role between MHHS [Research/Innovation/Medical Workforce] and James Cook University [Clinical Dean Mackay School]. A successful business case resulted in the MHHS board allocating him $3m to develop a Research and Innovation Institute that aligns to digital health optimisation and translational science/research. In addition to his medical qualifications, David also developed a self-publishing company and is the editor and co-author of a children’s first aid book “Freya The First Aider”. He is foremost a family man who enjoys fishing and golfing.

Dipti Zachariah Profile Pic

Ms Dipti Zachariah

Dipti Zachariah is the State-wide and Specialist Programs Team Leader (Multicultural Health Services), Integrated and Community Health Directorate at Western Sydney Local Health District. Within this role, Dipti provides leadership and support to a number of initiatives and programs including the NSW Education Program on FGM/C, Multicultural Women’s Health, DV prevention programs, Maternity Liaison Officer positions across the district, the Bilingual Community Education Program and CALD Youth Programs. She works on partnerships with state-wide, internal and external clinical and non-clinical teams, and community partners. Dipti manages a team of Multicultural Health staff delivering these initiatives and personally delivers cultural competency and leadership training for clinical staff across the district. Dipti is an emerging thought leader and community development professional with experience in multicultural health and population health in the public health sector and learning & development in the private sector. Dipti has held several managerial roles and has led teams and influenced stakeholders and developed a love and passion for empowering culturally and linguistically diverse (CALD) communities for better health outcomes and service quality by bringing her wider experience in cross-cultural workplace training, community development, CALD experience and the private sector ethos

Dr Geoffrey Couser

Dr Geoff Couser

Dr Geoff Couser is a senior staff specialist in emergency medicine at the Royal Hobart Hospital, and is the clinical lead for Choosing Wisely in Tasmania. He has been Head of Discipline for Emergency Medicine at the University of Tasmania and has worked as a Retrieval Consultant for Ambulance Tasmania. He is also passionate about the environment and land conservation and through this has been a board member and the President of the Tasmanian Land Conservancy (www.tasland.org.au). He lives in Hobart.

Nola photo

Prof Nola Ries

Nola Ries is a Professor with the Faculty of Law, University of Technology Sydney and a researcher with the Faculty’s Law Health Justice Research Centre. She teaches and conducts research in health law and currently leads an Avant Foundation-funded project on the medico-legal aspects of low value care. She led an international review of research on doctors’ views and experiences of defensive medicine (published in Health Policy, 2021) and undertook interviews with clinicians and consumers to understand their perspectives on defensive practice.

Nola is a cross-disciplinary researcher with postgraduate qualifications in law, public administration and behavioural science. She has been awarded research funding from the Australian Research Council, the National Health and Medical Research Council, the Australian Association of Gerontology, the NSW Government and the Canadian Institutes of Health Research. She has also held an Australian Fellowship in Health Services & Policy Research. Nola publishes widely in legal, health and policy journals, with over 60 peer-reviewed articles and approximately 45 book chapters, major reports, commissioned papers and other publications. Nola is qualified as a lawyer in Canada and Australia.

Simon Morgan photo 2

Dr Simon Morgan

Simon is a GP and medical educator based in Newcastle, NSW. He has worked in the medical education sphere for over two decades and is passionate about high quality education and training.

Simon has worked in clinical and educational roles in both NSW and the NT, as well as in the Republic of Ireland. He has published over 60 peer reviewed journal articles, and in 2018 received the RACGP Corliss award for his contribution to medical education.

Simon has particular interests in GP supervisor professional development and the rational use of tests and medicines. He is a member of the Choosing Wisely Advisory Group and a proud member of Doctors for the Environment. He spends his spare time cycling, writing travel stories and pretending that he is a musician in an all-GP band, the Euthymics.

Elise

Mr Elise Sibomana

Elise Sibomana is studying a Bachelor of Arts degree in Community Development and International Aid. He is a member of the Youth Health Forum and works with mental health services like headspace, ComHWA, YMCA and different city councils through youth led projects. He is also a mentee in the NPS MedicineWise consumer representative mentoring program. He was born overseas and speaks English, French and Swahili. He works with have culturally and linguistically diverse communities creating events called Cultural Conversations that encourages people to actively get involved in conversations about mental health and talk about the stigmas around it. He enjoys travelling and over the past year has been exploring Western Australia. He also loves sport, especially soccer. He’s put his semi-pro soccer career on hold at the moment to focus on his university degree.

Anne

Ms Anne McKenzie

Anne McKenzie is the Senior Project Officer in Community Engagement at Telethon Kids Institute in Perth, WA. She has held previous management and consumer advocacy roles to increase consumer and community involvement in health research. Anne is a senior consumer representative for Consumers Health Forum of Australia and former Chair and Life Member of Health Consumers Council WA. She currently serves on national health and research committees, and in January 2015 she was appointed as a Member of the Order of Australia for significant service to community health through consumer advocacy roles and strategic policy research and development.

David Roosengren

Dr David Rosengren

Dr Rosengren is a Specialist Emergency Medicine specialist with more than 20 years of clinical and leadership experience in both public and private hospital emergency departments. While continuing to work as a clinician in the Emergency and Trauma Centre at Royal Brisbane and Women’s Hospital, he has in more recent times embraced opportunities with operational executive roles in the public hospital setting. Over the past 3 years he has been the Deputy and Acting Chief Operating Officer for Metro North Hospital and Health Service, the largest public hospital network in Australia. Having recently commenced as the Executive Director of Royal Brisbane and Women’s Hospital, Dr Rosengren has the responsibility of overseeing the continued legacy of more than 150 years of extraordinary health service from the largest hospital in Australia. Royal Brisbane and Women’s Hospital was recently announced in the News Week list of the world top 100 Hospitals. David is also Chairs the Choosing Wisely Australia Advisory Group.

Darlene Cox

Ms Darlene Cox

Darlene has been involved in the consumer movement since the late 1990s. She is an experienced advocate for health consumers. Darlene has a strong, practical understanding of community engagement principles and the importance of partnering with consumers. She has been the Executive Director of Health Care Consumers’ Association Incorporated since 2008. She is a board member of the Capital Health Network, ACT Council of Social Services and Meridian, formerly the ACT Aids Action Council. She has had a long standing interest in improving the quality and safety of heath care and has been involved with the Ahpra, the Australian Commission for the Safety and Quality of Health Care and the NPS.

Rick Spencer

Rick Spencer

Rick Spencer (They/Them) M.Ed. is a qualified teacher and current student at the University of Melbourne completing their Master of Social Policy and research-based student at Victoria University. They are completing their thesis on “Do secondary school teachers disrupt heteronormative practices in their classrooms?”. Rick is the current Convenor for Sociology of Media in Australia, of the Australian Sociological Association, elected LGBTIQ Officer and Co- Chair for the Graduate School of Education, University of Melbourne, LGBTIQ Community Housing Reference Group Member for HAAG, Consumer Advisory Member for CIH Australia and Peer Facilitator at Thorne Harbour Health. Rick has over 20 years’ experience working in welfare provision and education. Rick identifies as a transgender nonbinary person with lived experiences of disability They are passionate about local planning issues in relation to access to health and services for marginalized groups in the western suburbs of Melbourne.

Dominic Golding

Mr Dominic Golding

Dominic Golding is the Policy and Project Officer at the National Ethnic Disability Alliance. He is an advocate for disability and culturally and linguistically diverse (CALD) communities, with more than 17 years of experience in community work, cultural development and multicultural affairs.

Dominic is a person with lived experience of dual disability, being hearing impaired and living with cerebral palsy. He is from the CALD community, originally from Vietnam and migrating to Australia as a baby in the 1970s.

Dominic has a passion for social policy and service delivery to marginalised communities. He has extensive experience within the disability space, providing support and accommodation to refugees with disability. He has also worked with small NGOs doing state election multicultural outreach and with federal programs on adoption/wardship records and disability.

Dominic has degrees in social work and intercountry adoption and race by research.

David Liew

Dr David Liew

David Liew is a clinical pharmacologist and rheumatologist at Austin Health in Melbourne. He leads the Medicines Optimisation Service there, a multidisciplinary multiskilled team building scalable prescribing and pharmacy practice interventions across all therapeutic areas, with a particular focus on using data science to encourage rational prescribing and value-based healthcare. He is also a co-host on NPS MedicineWise's Australian Prescriber Podcast.

Has the COVID-19 pandemic led to more health literate and engaged consumers?

Professor Kirsten McCaffery of Sydney Health Literacy Lab and University of Sydney and Professor Julie Leask of University of Sydney present on health literacy and vaccinations during the COVID-19 pandemic.

What are the future trends in healthcare and what does it mean for empowering consumers?

Professor Jeffrey Braithwaite of the Australian Institute of Health Innovation and Macquarie University presents on the future trends in healthcare and what it means for empowering consumers.

Health Literacy and Shared Decision-Making: Exploring the Relationship to Enable Meaningful Patient Engagement in Healthcare

Dr Danielle Muscat of Sydney Health Literacy Lab and University of Sydney explores the relationship between health literacy and shared decision-making to enable meaningful patient engagement in healthcare.

Integrating Choosing Wisely into a Statewide Health System: The Tasmanian Experience

Dr Geoff Couser of Royal Hobart Hospital and Tasmanian Health Service presents on integrating Choosing Wisely into a statewide health system in Tasmania.

Clinical Engagement: Follow the Energy at Mackay Institute of Research and Innovation

Dr David Farlow and Dr Bauke Hovinga of the Mackay Institute of Research and Innovation presents on engaging clinicians and consumers in Choosing Wisely initiatives.

Lightning Talks Stream 1: Conversations, Systems, Organisations and Health Professionals

Supporting Medication Adherence in the Maori and Pacific Islander Community with Type 2 Diabetes in Australia by Natasha Taufatofua, School of Pharmacy, University of QLD

Ordering practices of follow up x-rays for simple limb fractures in the Fracture Clinic, Women’s and Children’s Hospital by Sarah Nieman, Women’s and Children’s Hospital Adelaide

The value of blood cultures in children with dental abscesses and facial cellulitis by Dr Shangeetha Gunasekaran, Women's and Children's Hospital Adelaide

Choosing Wisely: Health Literacy Segmentation Research and the 5 questions to ask your pharmacist by Dr Penelope Bergen, Consumers Health Forum of Australia

Promoting Value-based care in Emergency Departments - The Clinical Excellence Queensland PROV-ED Project by Sarah Ashover, Queensland Health

Lightning Talks Stream 2: Shared decision making

Older patient engagement in medication conversations by Georgia Tobiano, Griffith University

Shared Decision Making in Perioperative care for Older People undergoing Surgery by Dr Rajni Lal, Western Sydney Local Health District

Choosing Wisely Five Questions – are they a valuable resource for Youth? by Julie Paholski, Women's and Children's Hospital Adelaide

What do we know about empowering consumers with information about overtesting and overdiagnosis? A meta-synthesis of qualitative studies by Tomas Rozbroj, Monash University, Cabrini Institute

Community views on a public health campaign to reduce unnecessary diagnostic imaging of low back pain: a qualitative study by Sweekriti Sharma, The University of Sydney

Poster presentations

See all the videos in the playlist

A playlist of 26 three minute poster presentations across the National Meeting subthemes of

  • Building consumer confidence in shared decision making
  • Health professionals leading by example
  • Impact of ‘the conversation’
  • Changing culture in organisations and systems

Event Outline

9.30 - 9.45

Welcome to country and conference opening

A/Prof Steve Morris NPS MedicineWise
Hamish Macdonald Master of Ceremonies
9.45 - 10.30

International Keynote Address: Global perspective on the importance of trust as a factor in the success of international efforts to reduce unnecessary care

Ms Tara Montgomery Civic Health Partners (USA)
10.30 - 11.00

Panel discussion: Local perspectives

Ms Tara Montgomery Civic Health Partners (USA)
Ms Darlene Cox Health Care Consumers’ Association ACT
Rick Spencer Health consumer
Dominic Golding Health consumer
11.00 - 11.15

Break and Poster Presentations

11.15 - 11.45

Plenary: Systems and organisational challenges

Professor Alex Broom University of Sydney
11.45 - 12.45

Plenary discussions: Showcase of local solutions

Health Literacy and Shared Decision-making: Exploring the Relationship to Enable Meaningful Patient Engagement in Healthcare Dr Danielle Muscat, Sydney Health Literacy Lab
Integrating Choosing Wisely into a Statewide Health System: The Tasmanian Experience Dr Geoff Couser, Tasmania Health Service
Clinical Engagement: Follow the Energy Dr David Farlow and Dr Bauke Hovinga, Mackay Hospital and Health Service
Building patient-centred communication skills in medical training Dr Simon Morgan, GP and medical educator
Reaching out, macro and micro method in values-based practice Dipti Zachariah and Dr Coralie Wales, Western Sydney LHD
Consumers and Clinicians: Shared Perspectives on Avoiding Defensive Practice and Achieving Better Care Dr Nola Reis, University of Technology, Sydney
12.45 - 1.20

LUNCH and speed networking

1.20 - 1.45

Lightning talks: Conversations, Systems, Organisations and Health Professionals (concurrent sessions)

Supporting Medication Adherence in the Maori and Pacific Islander Community with Type 2 Diabetes in Australia Natasha Taufatofua, School of Pharmacy, University of QLD
Ordering practices of follow up x-rays for simple limb fractures in the Fracture Clinic, Women’s and Children’s Hospital Sarah Nieman, Women’s and Children’s Hospital Adelaide
The value of blood cultures in children with dental abscesses and facial cellulitis Dr Shangeetha Gunasekaran, Women's and Children's Hospital Adelaide
Choosing Wisely: Health Literacy Segmentation Research and the 5 questions to ask your pharmacist Dr Penelope Bergen, Consumers Health Forum of Australia
Promoting Value-based care in Emergency Departments - The Clinical Excellence Queensland PROV-ED Project Sarah Ashover, Queensland Health
1.20 - 1.45

Lightning talks: Shared decision making (concurrent sessions)

Older patient engagement in medication conversations Georgia Tobiano, Griffith University
Shared Decision Making in Perioperative care for Older People undergoing Surgery Dr Rajni Lal, Western Sydney Local Health District
Choosing Wisely Five Questions – are they a valuable resource for Youth? Julie Paholski, Women's and Children's Hospital Adelaide
What do we know about empowering consumers with information about overtesting and overdiagnosis? A meta-synthesis of qualitative studies Tomas Rozbroj, Monash University, Cabrini Institute
Community views on a public health campaign to reduce unnecessary diagnostic imaging of low back pain: a qualitative study Sweekriti Sharma, The University of Sydney
1.45 - 2.30

Plenary: Has the COVID-19 pandemic led to more health literate and engaged consumers?

Professor Kirsten McCaffery Sydney Health Literacy Lab and University of Sydney
Professor Julie Leask University of Sydney
2.30 - 2.45

Break and Poster Presentations

2.45 - 3.05

Closing Plenary: What are the future trends in healthcare and what does it mean for empowering consumers?

Professor Jeffery Braithwaite Australian Institute of Health Innovation
3.05 - 3.25

Closing panel: perspectives on empowering consumers for the future

Linda Beaver Health consumer
Dr Justin Coleman GP
Dr David Liew Austin Health
3.25 - 3.35

Presentation of the inaugural Choosing Wisely Champion Awards

Dr David Rosengren Chair Choosing Wisely Advisory Group
3.35 - 3.45

Reflections from consumer rapporteurs

Anne McKenzie Health consumer
Elise Sibomana Health consumer
3.45 - 4.00

Closing address: reflections from CHF Summit and the National Meeting and the future

Leanne Wells Consumers Health Forum of Australia
4.00

Close

Hamish Macdonald Master of Ceremonies

5 Questions

5 questions to ask your doctor or other healthcare provider to make sure you end up with the right amount of care.

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